The Timberland Group

Marcotte Field Service

Marcotte Service Technicians (MST) are factory-trained to the highest of standards to maintain and service all of our OEM equipment. MSTs are qualified to train your onsite mechanics and operators to reduce equipment downtime.

Marcotte can also supply your site with mechanical technicians on a contract basis. These technicians are available for work overloads, shutdowns, and manpower shortages for both short term and long term and are qualified to work on various types of equipment.

Marcotte Vehicle Service Contracts

All Marcotte service contracts are fully customizable to meet the specific needs of each customer.

Service Level 1

Benefits: Reduced downtime and controlled operating costs

  • Yearly contract
  • OEM parts exchange program
  • On site MST 40 hours per week
  • Performs detailed oil analysis with recommendations
  • Repairs and parts reported bi-weekly
  • Convenient monthly invoice
  • 24 /7 MST callouts
  • On-site training for mechanics and operators
  • Bi-weekly scheduled audits

Service Level 2

Benefits: Reduced downtime and improved operating availability

  • Yearly contract
  • OEM parts exchange program
  • On site MST 12 hours per week
  • Repairs and parts reported bi-weekly
  • Convenient monthly invoice
  • 24 /7 MST callouts
  • On-site training for mechanics and operators
  • Bi-weekly scheduled audits

Service Level 3

Benefits: Reduced downtime

  • Monthly contract
  • OEM parts exchange program
  • On-call assigned MST
  • Convenient monthly invoice
  • 24 /7 MST callouts
  • On-site training for mechanics and operators
  • Recommended monthly repair reports
  • Scheduled audits